In this area, you will find detailed information on enabling JavaScript, file formats accepted, external links, and viewing documents available for download, along with specific instructions for various browsers.
Technical support
Enable JavaScript
Internet Explorer (version 8.0 and later):
Tools > Internet Options > Security > Custom level... > Search for Scripting and under Active Scripting select Enable > In the warning window (Are you sure you want to change the settings for this zone?) select Yes > OK > Refresh browser to reload the page.
Tools > Internet Options > Security > Custom level... > Search for Scripting and under Active Scripting select Enable > In the warning window (Are you sure you want to change the settings for this zone?) select Yes > OK > Refresh browser to reload the page.
Google Chrome:
Chrome menu > Settings > Show advanced settings > Privacy > Content settings > JavaScript - option "Allow all sites to run JavaScript (recommended)" > OK - refresh (F5) to refresh the page.
Mozilla Firefox:
In the address bar, type “about:config” > Enter > click “I'll be careful, I promise” > in the search box type “javascript.enabled” > select javascript.enabled > right click then select Toggle or double click to change the value from false to true.
Apple Safari:
1. In the General settings menu, select Preferences;
2. Under Preferences select Security;
3. Under Web Content check the Enable Java box;
4. Click on Reload current page in the address bar to refresh the page.
1. In the General settings menu, select Preferences;
2. Under Preferences select Security;
3. Under Web Content check the Enable Java box;
4. Click on Reload current page in the address bar to refresh the page.
Opera:
Opera Menu > Settings > Websites > JavaScript
Opera Menu > Settings > Websites > JavaScript
Contact for clarifications
To request further information or for any questions regarding this website or the applicable privacy policies, contact ANACOM, DGC and CEC.
ANACOM – Autoridade Nacional de Comunicações
Freephone 800 206 665
Email: info@anacom.pt
DGC – Direção-Geral do Consumidor (Directorate-General for Consumers)
Phone: (+351) 213 564 650
Email: dgc@dgconsumidor.gov.pt
CEC – Centro Europeu do Consumidor, Portugal (European Consumer Centre)
Phone: (+351) 21 356 47 50
Email: euroconsumo@dgconsumidor.gov.pt
Tools
- Listen to published content. Wherever this feature is available, this symbol will be shown next to the title of the content you are viewing.
- Convert any HTML content to PDF.
- Send the content you are viewing by email.
- Print informational content only. The page will be printed, excluding all unnecessary graphical items (menu, header, footer, etc.).
- Access the information used to classify content.
- Shows the topics related to the content you are viewing. If you click on one of the thematic labels/tags, you can access all associated content.
- Buttons that allow you to share the content you are viewing on social networks: Facebook, LinkedIn and X.
File formats accepted
When sending files to ANACOM using electronic forms, we recommend using the following formats:
- PDF files - Portable Document Format (standard open format);
- OpenOffice files (free software and standard open formats);
- Microsoft Office files (proprietary software);
- Plain text files without formatting;
- Image files (PNG, JPG).
We also recommend compressing documents when uploading. If a compression option is not available, we suggest the following (free) software: http://www.7-zip.org/.
External Links
The links provided in the Key Contacts area point to websites outside Com4expats Website. There are also other links to external websites on various pages of the Com4expats Website.
ANACOM is not responsible for the content, accuracy or currency of external sites.
View documents available for download
To consult certain content provided in formats other than HTML, you will need software that can read it.
Formats used on this site:
- PDF (Adobe Reader®)
- Office®: Word, Excel, PowerPoint
- CSV and HTML
If you do not have the necessary software to read these formats, you can obtain it through the website of the software provider. Alternatively, use free software (open source) or download a file converter from the Internet.
